16 Feb 2016

 Behind every player and coaches success at the West Coast Eagles is high performance manager Glenn Stewart who believes in doing one thing and doing it well.

The Masters Builders Association were motivated by Mr Stewart’s expert advice at their annual presidential luncheon on Friday, February 12 at the Lighthouse Beach Resort in Bunbury.

Mr Stewart’s role at the West Coast Eagles is to work on the processes that make a successful football club, alongside overseeing the players strength and conditioning, sports science and coach development.

He said they had taken principals from business and education and applied it to football.

One of the processes Mr Stewart implemented was the Hedgehog Principal – do one thing and do it well.

He said they focused on one or two important aspects of a players skills and worked on them until they were done exceptionally well.

The next principal was on the level of perspective – the view a business operates on.

“A vision is the big picture, everything that happens should be related to the big picture, you should never take your eye off the big picture,” he said.

“What is it that you stand for and what is it that you are trying to do?

“Most of us spend our time dealing with events, like phone calls and text messages and there needs to be sound systems in place to deal with these.”

Successful businesses ask why they are doing everything and less time focusing on the small things, he said.

To understand issues which arise in the club they have the “Five Why Principal” that comes from the Toyota Corporation’s model.

The principal is to ask why, five times to find out what the real issue.

Looking at an employees behaviours, beliefs and assumptions was also key in developing a successful business.

“We all have massive mental models in the way we see things,” he said.

“When we have meetings we are trying to find what their mental models are and in the minutes we record all the beliefs and all the assumptions that have gone with the decisions that have been made.”

He said it was vital that players constructed ideas themselves because it meant they would have a deep seated knowledge they would understand and remember.

If businesses introduced ideas to employees for the first time in a meeting it meant they didn’t have time to prepare in depth answers.

Mr Stewart said it was far more beneficial to send out content to their employees a couple of days before a meeting for them to have time to construct ideas.

In a corporation, business or organisation it is helpful to figure out who is a novice and who is a expert in certain fields.

By doing this a company can train an employee on what they are a novice at with rule governed behaviour, he said.

“We identify everything with our coaches, our players, our staff and then we put together plans to move them from novice to competent,” he said.

“Every person in our club has a performance plan and we clearly identify what they need to work on, what their strengths are and how they are going to do it.

“Don’t waste your time in business trying to improve someone if they are an expert at it but you need to know what they are an expert at and what they are a novice at.”

The annual event also officially introduced their 55th Masters Builders Association president Rob Spadaccini.

Mr Spadaccini, who has been a board member since 2008, has shown leadership skills from a very young age and won the inaugural Ric New medal at 34 years of age.

The medal is awarded to someone aged 35 and under who demonstrates entrepreneurial flair, creativity and high achievement for a young person.

He said the board had identified keys areas in the industry that may be problematic, including the bushfire zone regulations that would have a big impact on the South West.

“As always there are many challenging issues confronting the industry today and some of the most important ones our board is currently dealing with include, the housing and indemnity insurance fiasco, the royal commission into union corruption and corporate governance,” Mr Spadaccini said.

“As an industry we remain optimistic about what the future holds for WA despite the downward trend in building approvals.”

Master Builders Association regional manager Geoff Bosustow said the event allowed the industry professionals to network and it was a motivational start to the year.

Tony Galante